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Check warranty status Return & Repair Policy
 

EloCare℠
Extended
Warranty

By extending the standard factory warranty for up to five years, customers can align product warranty with planned product life cycles. In the event of an issue, the device is shipped to Elo, repaired, and returned to the customer.

Features and Benefits

Customer is responsible for shipping the device to Elo's repair facility. Typical turn around time from receipt of device to shipment is 14 business days.

Replacement Parts

Repair Labor

Repair Shipping

Purchasing an Extended Warranty

Extended warranty coverage is available wherever Elo devices are sold and may be purchased at the time of purchase or up to one year after the purchase of an Elo device.

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Qualifying Products & Offerings

Product Type Product Line Extended Coverage Offerings
All-in-One Devices I-Series Windows, PayPoint®, EloPOS™ 4YR Warranty Coverage - Elo P/N: E819598
5YR Warranty Coverage - Elo P/N: E819795

I-Series Android, Elo Pay 7", Elo Pay 22" 3YR Warranty Coverage - Elo P/N: E819394
4YR Warranty Coverage - Elo P/N: E819598
5YR Warranty Coverage - Elo P/N: E819795
3YR Warranty Coverage + ADP - Elo P/N: E130329
4YR Warranty Coverage + ADP - Elo P/N: E130530
5YR Warranty Coverage + ADP - Elo P/N: E130719
Touchscreen Monitors Monitors & Small Format Open Frame 4YR Warranty Coverage - Elo P/N: E898247
5YR Warranty Coverage - Elo P/N: E898449
Computers Elo Computer Module (ECM), EloPOS™ Pack 4YR Warranty Coverage - Elo P/N: E896120
5YR Warranty Coverage - Elo P/N: E896322
Elo Backpack® 3YR Warranty Coverage - Elo P/N: E895914
4YR Warranty Coverage - Elo P/N: E896120
5YR Warranty Coverage - Elo P/N: E896322
Mobile Computers* M50, M51, Elo Pay M60, Elo Pay M100 2YR Warranty Coverage - Elo P/N: E764955
3YR Warranty Coverage - Elo P/N: E765148
4YR Warranty Coverage - Elo P/N: E765352
5YR Warranty Coverage - Elo P/N: E765553
2YR Warranty Coverage + AUR - Elo P/N: E765759
3YR Warranty Coverage + AUR - Elo P/N: E765956
4YR Warranty Coverage + AUR - Elo P/N: E766156
5YR Warranty Coverage + AUR - Elo P/N: E766346
3YR Warranty Coverage + ADP - E672040
5YR Warranty Coverage + ADP - E672239
Accessories Stands 3YR Warranty Coverage - Elo P/N: E375367
4YR Warranty Coverage - Elo P/N: E375573
5YR Warranty Coverage - Elo P/N: E375771
2YR Warranty Coverage + ADP - Elo P/N: E375970
3YR Warranty Coverage + ADP - Elo P/N: E376169
4YR Warranty Coverage + ADP - Elo P/N: E376362
5YR Warranty Coverage + ADP - Elo P/N: E376547

* Battery coverage is not included. For further details on warranty options, please refer to our Battery Replacement Warranty page.

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