Explore all products Explore custom products
Explore all solutions Get in touch
Check warranty status Return & Repair Policy

July 2024 Maintenance Release for Android 10 Devices

Device Version

  • 5.000.031.0128+p & 5.000.031.0128+ap for I-Series 4 Standard, Backpack 4 Standard, M50, M50C, M60, M60C
  • 5.000.031.0055+v & 5.000.031.0055+av for I-Series 4 Value, Backpack 4 Value

On July 3, 2024, Elo will release a new OS update for its Android 10 devices. This update includes feature enhancements and bug fixes that will improve the performance and usability of these devices. This update will be available for download on the EloView cloud portal as a dropdown OTA and will become the default OTA download on EloView and OEMConfig as of July 10. Please reach out to your Elo support contact for any additional questions or to request access to a direct download of this update.

New features and enhancements:

  • Added the ability to capture UI operations in logs.
  • Added support for Prolific Adapter for USB Cash Drawer.
  • Added cloud service details to the diagnostic screen of the Elo Home application.
  • Added support for cash drawers via the Epson SDK in the peripheral connect service.
  • Resolved an issue where some devices, after an OTA update and factory reset, pointed to EloView 4 instead of EloView 3.
  • Resolved an inconsistency in the Time Zone selection screen during initial setup of device.
  • Resolved an issue where, in some cases, the AOSP virtual keyboard was not appearing on screen.
  • Resolved an issue where, in some cases, the standard backpack wasn’t working with the 1502L HD monitor.
  • Resolved an issue where, in some cases, devices were failing to boot or entering rescue party mode.
  • Resolved an issue where the soft back button randomly appeared on screen in applications and caused crashes when tapped.
  • Resolved an issue on the backpack where video content froze on the first frame of a video.
  • Updated the messaging on the screen saver.
  • Updated the power button menu to resemble Android 12, including Power Off, Restart, and Bug Report options.
  • Added API support for the following:
    • Listen for docking and undocking events of the M60 via USB-C to the EM10 expansion module.
    • Manage the Recent button on the navigation bar to restrict access to recently launched applications.
    • Manage Bluetooth settings to prevent unauthorized devices from connecting.

We highly recommend updating the Peripheral SDK JAR file to AAR for future Android upgrades. Failure to update will cause applications that leverage that library to crash on launch. As always, your devices will never prompt for an update or auto-update. Once the update is available, devices can be updated from the EloView Portal or at the device-level from the EloView Control Panel.