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C-Series 19" Touchcomputer (Discontinued July 2016)
How to buy

Overview

The new C-Series 19-inch All-in-One touchcomputers continue to bring the same style, flexibility and functionality to high-end point-of-sale (POS), point-of-information (POI), retail and hospitality businesses as the previous versions. The ruggedized C-Series touchcomputers are available with your choice of industry leading Elo touchscreen technologies - IntelliTouch® Zero-Bezel surface acoustic wave (SAW) with single and dual touch technologies. The 19-inch AiO has been developed to meet the demanding needs of a wide variety of point-of-sale (POS), point-of-information (POI), and point-of-service venues, including retail and hospitality display units, customer loyalty systems, internet access sites and mobile kiosks.

The C-Series AiO platform offers large, bright LED HD displays in a wide-aspect ratio, making them an excellent choice for counter top product demonstrations, customer information systems and hospitality host and seating systems that depend on an accurate display of restaurant layouts to display their seating/floorspace. The C-Series is RoHS compliant, Energy Star 5.2 certified, and includes an enclosure design with an IPX1 spill-resistant rating, protecting the unit from liquid drips and spills.

The C-Series is engineered for flexibility, with optional memory and storage configurations, as well as scalable computing power featuring high-performance processor configurations:

  • C2 Rev.B models (19C2) with fanless Intel Atom Dual- Core 1.86GHz N2800 processor
  • C3 Rev.B models (19C3) with fan-cooled 3rd Generation Intel Core-i3, 3.3GHz i3-3220 processor and HD2500 graphics
  • C5 models (19C5) with fan-cooled 3rd Generation Intel Core-i5 3.0GHz i5-3550S processor with HD2500 graphics
Other features
  • 19" 16:9 High Definition (HD) widescreen with high contrast LCD display - Provides a unique HD experience and interactivity
  • Clean and neat with only a single wire for power required in many applications - Improved aesthetics, ease of integration into any environment or application
  • Full range of standard connectivity ports to add functionality (USB, serial, etc) - Allowing for easy integration to any legacy or new install environments
  • Special USB ports around periphery of monitor provide the ability to integrate peripherals with no external wiring - Clean look, added security; no accidental disconnects
  • Choice of high-performance processor configurations - Facilitates a wide range of computing options, including low cost and high performance
  • "Designed for touch" from the ground-up; stable stand and tilt able display with VESA mount for table-top, wall or pole mounting options - Durability to withstand the rigors of use in public environments with mounting options that complement a variety of configurations
  • Field-installable peripherals - Minimizes downtime with peripherals that are easily installed in the field rather than factory
  • Excellent cable management and cables hidden from view - Prevents accidental disconnection and gives a clean, professional look
  • Energy Star 5.2 certified - Lower energy costs and better for the environment
  • Worldwide agency approvals - Meets local agency approvals, as required in many countries
  • 3-year warranty plus Elo quality and reliability - Satisfaction and peace of mind from 40 years of experience built into all products

Specifications

  • Technical

    Part Number(s)

    Fanless - C2 Rev.B Models
    AccuTouch (USB, Worldwide) - E591476
    AccuTouch (USB, Worldwide) - E437597
    AccuTouch (USB, Worldwide) - E284600
    IntelliTouch ZB/IntelliTouch ZB DT (USB, Worldwide) - E190551
    IntelliTouch ZB/IntelliTouch ZB DT (USB, Worldwide) - E973255
    IntelliTouch ZB/IntelliTouch ZB DT (USB, Worldwide) - E277227
    IntelliTouch ZB/IntelliTouch ZB DT (USB, Worldwide) - E094910

    Fan-cooled - C3 Rev.B Models
    AccuTouch (USB, Worldwide) - E460027
    AccuTouch (USB, Worldwide) - E245439
    AccuTouch (USB, Worldwide) - E961407
    IntelliTouch ZBl/IntelliTouch ZB DT (USB, Worldwide) - E605073
    IntelliTouch ZB/IntelliTouch ZB DT (USB, Worldwide) - E777002
    IntelliTouch ZB/IntelliTouch ZB DT (USB, Worldwide) - E797640

    Fan-cooled – C5 Models
    IntelliTouch ZB/IntelliTouch ZB DT (USB, Worldwide) - E037828
    IntelliTouch ZB/IntelliTouch ZB DT (USB, Worldwide) - E038028
    IntelliTouch ZBIntelliTouch ZB DT (USB, Worldwide) - E038221

    Enclosure Color

    Dark Gray

    Touch Technology & Capacity

    5-Wire Resistive (AccuTouch®) - Single-Touch
    SAW ZB (IntelliTouch® Surface Acoustic Wave) - Single Touch
    SAW ZB (IntelliTouch® Surface Acoustic Wave) - Dual Touch

    Processor

    Fanless C2 Rev.B Models:
    Intel 1.86GHz Atom Dual-Core N2800 1MB L2 Cache
    1MB L2 Cache
    2.5 GT/s Direct Media Interface (DMI)

    Fan-cooled C3 Rev.B Models:
    Intel Core i3 3.3GHz i3-3220 3MB Intel® Smart Cache
    5 GT/s Direct Media Interface (DMI)

    Fan-cooled C5 Models:
    Intel Core-i5 3.0GHz i5-3550S 6MB Intel Smart Cache
    5 GT/s Direct Media Interface (DMI)

    BIOS

    AMI

    Memory (RAM)

    Fanless C2 Rev.B Models:
    2GB 1333MHz DDR3 SO-DIMM on 1 of 2 slots
    (Expandable to 4GB maximum on 2 slots)

    Fan-cooled C3 Rev.B Models:
    2GB 1333MHz DDR3 SO-DIMM on 1 of 2 slots
    (Expandable to 8GB maximum on 2 slots)

    Fan-cooled C5 Models:
    4GB 1333MHz DDR3 SO-DIMM on 1 of 2 slots
    (Expandable to 8GB maximum on 2 slots)

    Hard Disk Drive

    320GB 2.5" 5400RPM Advanced Format (4K) SATA HDD

    Chipset

    Fanless C2 Rev.B Models:
    Intel NM10 Express

    Fan-cooled C3 Rev.B Models:
    Intel H61 Express

    Fan-cooled C5 Models:
    Intel H61 Express

    Diagonal Size

    19'' diagonal, Active matrix TFT LCD (LED)

    Control Buttons

    Controls (bottom): Power, brightness up, brightness down, volume up, volume down
    Security lockouts:Power and control buttons lock

    Aspect Ratio

    16:9

    Active Area

    16.1" x 9.1" / 409.8mm x 230.4mm

    Resolution

    1366 x 768 @ 60Hz

    Number of Colors

    16.7 million

    Brightness (typical)

    LCD panel: 250 nits
    AccuTouch: 200 nits
    IntelliTouch: 225 nits

    Response Time-total (typical)

    5 msec

    Contrast Ratio

    1000:1

    Viewing Angle

    Horizontal: ±85° or 170° total / Vertical: ±80° or 160° total

    USB Ports

    6 x USB 2.0 (4 on I/O, 2 x USB Front Access)
    Additional internal ports available for optional Elo peripherals

    Serial Ports

    2 x NATIVE RS-232 Serial (standard)

    Ethernet Port

    1 x LAN RJ45 (Gigabit)

    Wireless

    Optional USB wireless kit available (802.11b/g/n)

    Cash Drawer Port

    Built-in 12V/24V Cash Drawer Port (24V default; selectable via jumper)

    Additional Video Out

    1 x 2nd VGA out port

    Audio Ports

    1 x 3.5mm line-in
    1 x 3.5mm line-out
    1 x 3.5mm mic-in

    Speakers

    Two 2W internal speakers

    OS

    No OS
    Windows XP Professional Service Pack 3 (32-bit only)
    Windows 7 Professional Service Pack 1 (64-bit and 32-bit)
    Microsoft Windows 8.1 Industry Embedded Pro 64-bit

    Languages

    Windows 8.1 - 36 Language groups
    Windows XP – 24 Language groups; Windows 7 – 35 Language groups

    Power Supply

    External 12VDC universal-type power supply brick
    AC input voltage: 100-240VAC
    Input frequency: 50-60Hz
    Maximum output power: 150W (Max draw: 170W)

    Input Voltage

    100-240VAC

    Power Consumption (Typical)

    C2 Rev.B Models:
    52W

    C3 Rev.B Models:
    74W

    C5 Models:
    74W

    Max Touchcomputer Dimensions With Stand

    18.7" x 14.9" x 8.9" / 475mm x 380mm x 226mm

    Max Touchcomputer Dimensions Without Stand

    18.7" x 11.9" x 3.8" / 475mm x 302mm x 98mm

    Shipping Box Dimensions

    23.2" x 19.5" x 14.2" / 590mm x 495mm x 360mm

    Weight (with stand)

    C2 Rev.B Models: 18.3 lbs / 8.3 kg
    C3 Rev.B Models: 18.3 lbs / 8.3 kg
    C5 Models: 18.3 lbs / 8.3 kg

    Weight (without stand)

    C2 Rev.B Models: 14.3 lbs / 6.5 kg
    C3 Rev.B Models: 14.3lbs / 6.5kg
    C5 Models: 14.3lbs / 6.5kg

    Shipping Weight (With stand)

    C2 Rev.B Models: 26.5 lbs / 12.0 kg
    C3 Rev.B Models: 26.7 lbs / 12.1 kg
    C5 Models: 26.7 lbs / 12.1 kg

    Operating Temperature

    0°C to 35°C / 32°F to 95°F

    Storage Temperature

    -20°C to 60°C / -4°F to 140°F

    Humidity

    Operating: 20% to 80%
    Storage: 5% to 95%

    Regulatory approvals and declarations

    UL/cUL
    FCC
    Germany TUV
    Europe CE
    Europe CB
    Mexico COC
    Argentina S-mark (power brick only)
    Australia C-Tick
    Japan VCCI
    IPX1
    Energy Star 5.2

    Real-Time Clock

    lithium-ion battery

    MTBF

    50,000 hours demonstrated

    Mounting Options

    100mm VESA mount or secure base to tabletop or desktop

    Warranty

    3-year

    Sealability

    Touchscreen sealed to sub-bezel (AccuTouch, iTouch Plus)
    Touchscreen sealed to LCD (all)
    IPX1

    Power Cables

    North American and European power cables included

    Other Features

    Serviceable internal components
    Removable base with 100mm VESA mounting
    Threaded holes on bottom of base for mounting
    Kensington security lock

    Expansion Options

    Wireless Adapter (USB, 802.11b/g/n)

    Replacement DC Power Supply

    12V DC power brick, part number E806884, is available at additional cost

    Optional IntelliTouch Stylus Pen

    Stylus pen with rubber tip, designed specifically for use with IntelliTouch or IntelliTouch ZB surface wave touch technology. Part number D82064-000, available at additional cost.

    Optional Accessories/Peripherals

    Second 320GB Hard Disk Drive (HDD) Kit
    Second HDD/SSD Mounting Bracket Kit Only
    2GB DDR3 SODIMM Memory Kit
    4GB DDR3 SODIMM Memory Kit
    Magnetic Stripe Reader (MSR)
    Customer Display (2x20 VFD)
    7" LCD Customer Display (with or without touch) *Requires Second Rear-Facing LCD Mouting Bracket Kit - Elo P/N: E750095
    Second Rear-Facing LCD Mounting Bracket Kit
    Biometric Fingerprint Reader (FPR)
    Wireless Adapter (USB, 802.11b/g/n)
    Additional/Replacement AC Power Cables: Additional/replacement AC power cables are available at additional cost as below:
    North America: Elo P/N: E042259
    Europe/Korea: Elo P/N: E690013
    China: Elo P/N: E030476
    United Kingdom: Elo P/N: E235317
    Taiwan: Elo P/N: E637694
    Argentina: Elo P/N: E98419
    Japan: Elo P/N: E109553
    Japan 3-pin to 2-pin adapter: Elo P/N: E351985

    Magnetic Stripe Reader (MSR)

    The MSR is a USB 2.0 device that reads all three data stripes on standard credit cards or driver's licenses conforming to ISO/ANSI standards. The MSR has foreign language capability. The MSR is powered from the USB port; no external power is needed. The MSR features are:
    Reads up to 3 tracks of information
    Bidirectional swipe reading
    Superior reading of high jitter, scratched, and worn MagStripe cards
    Reliable for over 1,000,000 card swipes
    Reads ISO7811, AAMVA, and most other card data formats
    PC software makes configuration changes easy
    Swipe speeds from 3 to 60 inches per second
    Interfaces: USB-IDTech-HID
    Fully supports USB 2.0
    Part Number: E545781

Resources

(20)

  • Additional Support Resources

    Product Statement of Compliance

    Go

    MSRs: switching between operating modes; keyboard mapping instructions

    Go

    Cables length limitations

    Go
  • Collateral

    Spec Sheet

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  • Drawings and Certificates

    Dimensional Drawing

    Go

    CAD Drawings

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    Agency Approval Certificates

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    Energy Star Certificate

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  • User Guides

    English

    Go

    Latin America Spanish

    Go

    Euro Spanish

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    French

    Go

    Italian

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    German

    Go

    Traditional Chinese

    Go

    Korean

    Go

    Russian

    Go

    QIG: Second Hard Disc Drive (HDD)/SSD

    Go

    QIG: Memory Module

    Go

    QIG: PCI Expansion Kit

    Go

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