Executive Profiles

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Mark Mendenhall - President
Mark Mendenhall joined Elo in 2002 after 21 years at Tyco Electronics/Raychem. He most recently was Director of Business Management at Raychem Circuit Protection, which included global leadership for product management, quality, supply chain, customer service and the telecom business segment. Mendenhall has held roles which have included Marketing, Sales, Product Management, Engineering, Corporate Strategy, Technology Development and Management. Mendenhall earned a degree in Physics of EE from the University of California at Berkeley where he was a Regents and Alumni scholar.
Luc Mergeay - Vice President, EMEA, ANZ, ASEAN
Luc Mergeay joined Elo after fifteen years in several international sales and business management positions at Raychem Corporation. Prior to joining Raychem, Mergeay's positions included manager of product management, engineering manager, and European sales director for the former Burndy Connectors (now called FCI) in Connecticut, Mass. Mergeay earned a degree in electromechanical engineering from the Higher Institute of Technology (HIT) in Mechelen, Belgium and a degree in business management at Ghent University, Belgium.
Dennis Gilroy - Chief Financial Officer
Before joining Elo in 1997, Dennis Gilroy worked with Raychem Corporation for sixteen years, most recently as Americas Controller for Raychem's Electrical Products Division based out of Newark, Delaware. Prior to joining Raychem, he worked with Diablo Systems and Xerox Corporation. Gilroy earned an MBA in finance/international business at the University of California, Berkeley and a BBA in international business at San Francisco State University.
Steven Abramovich - Vice President, The Americas, Sales & Global Marketing
Steven Abramovich joined Elo in 1994 and has been instrumental in the company's continued success. He has created a focused sales team to address the needs of OEM customers and established the company's first and successful channel sales program. As a member of the senior management team, Abramovich brings the voice of the customer to policy, programs and products that support sustained growth. Prior to joining Elo TouchSystems, Abramovich was Director of Sales with multimedia pioneer Visage, Inc. Abramovich earned a BS in Accounting from the State University of New York at Albany.
Hide Yamajo - Managing Director, Touch Panel Systems Japan
Before the March 2000 acquisition of Tokyo-based Touch Panel Systems Corporation, Hide Yamajo worked as the organization's representative managing director of sales and marketing. Prior to joining TPS, Yamajo spent twelve years with Raychem Corporation in both Japan and the United States and held various positions in business development and engineering. Born in Japan, Yamajo earned simultaneous BS and MS degrees in mechanical engineering at the Massachusetts Institute of Technology (MIT) in 1985.
Ken North - Director, Engineering and Technology
Ken North joined Elo in 2001 providing over 11 years experience in engineering product design and development. Prior to Elo he was Product Development Manager for Gardco Lighting. He has held the position of Product Design Engineer for EM Designs and Project Engineering Manager for Prescolite. North earned his BS in Mechanical Engineering from California State University at Chico. North is a member of the American Society of Mechanical Engineering.
Marianne Baker - Director, Human Resources
Marianne Baker joined Elo in April 2004 after three years as Human Resources Manager of Tyco's M/A-COM business unit in Massachusetts. Marianne had previously held the position of Director of Human Resources for Smith & Nephew in Andover, MA and Polo Ralph Lauren in Lawrence, MA. She graduated from the University of New Hampshire with a degree in Business Administration. Baker received her Six Sigma Green Belt certification at M/A-Com in April 2003.
Robert A. De Renzi - Global Director, Quality
Robert A. De Renzi joined Elo in 1994 and was appointed to his current position as Global Director of Quality in September 2005. His previous positions at Elo included Director of Operations and Quality Manager. In January 2004 De Renzi earned his Six Sigma Black Belt. Prior to Elo, De Renzi was Manager of the Quality Control and Analytical Labs at Raychem Corporation where he spent 14 years. De Renzi earned his BS in Analytical Chemistry at Saint Mary's College in Moraga, California, where he received the Joseph P. McKenna Science Award and graduated summa cum laude in 1980.
Greg Swistak - Director, Custom Solutions
Greg Swistak joined Elo in 2005 as the Director of Custom Solutions in Rochester, New York. He has been active in the kiosk and point of sale business for over 18 years as the past President of Factura, an award winning kiosk manufacturer. One of the founding members of the Self Service Association, Swistak took an active role on the executive and membership committees and was employed by the Association as the Executive Director and Vice President of Networld Alliance from 2003 to 2005. Swistak has more than 25 years of experience in the design, manufacture and management of technology. He studied engineering at both Rochester Institute of Technology and the University of Rochester.
Keith Pradhan - Director, Product Management
Keith Pradhan joined Elo in 2008 with over twelve years experience in Strategy, Supply Chain, Operations, Manufacturing and Competitive Benchmarking. Over the past several years Pradhan has created successful strategies for companies across multiple industries in the areas of market entry, operational improvement, acquisitions, sales effectiveness, new product launches and supply chain. Previously, Pradhan was a management consultant with AT Kearney and a Global Account Manager with Celestica. With AT Kearney, he worked with a large variety of clients to improve their competitive positions through a combination of growth, cost-cutting and asset effectiveness initiatives. At Celestica, he managed entire business portfolios across multiple geographies for customers such as Sun Microsystems and Cisco, which included new product launches, end customer fulfillment, manufacturing, design and sourcing. Pradhan holds an MBA from both Berkeley and Columbia, Management of Technology from Berkeley and both a Masters and Bachelors degree in mechanical engineering from Queen's University in Canada.
Sow Kam Ng - Consumer Market Leader
Sow Kam Ng joined Elo in 2009 as the Consumer Market Leader. Ng brings a wealth of experience in both consumer and industrial markets having held a broad range of technical, financial, and leadership positions. Her previous role was as General Manager of the Asia business for Johns Manville based in Shanghai. While there, she doubled sales, developed new application segments and products and led the strategy development for the business in Asia. Prior to Johns Manville, Ng was a V.P. at Hilti in Shanghai and Hong Kong, a Managing Director at Lennox Global in Singapore, and a V.P. of Sales and Marketing at Thermo King in Hong Kong. In addition, Ng held positions in Treasury for Thermo King and Thomson Multimedia, was a Financial Analyst, and a Development Head. Early in her career, she held a variety of engineering positions. Ng holds degrees in Electrical Engineering from Singapore Polytechnic, Computing from the JP School of Computing Studies and an MBA from Hawaii Pacific University.

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